Privacy Policy

This Privacy Policy explains how National Building Register (NBR) collects, uses, stores and protects personal data when you use our website, platform, and services.

This policy applies to all visitors, customers, and contacts of NBR.

About us

National Building Register is a trading name of STATUS A Limited, registered in England and Wales (Company No. 10697959).

Registered office:
3 Warners Mill, Silks Way, CM7 3GB, United Kingdom

References to “we”, “us” or “our” mean National Building Register (NBR).

How we process personal data

We process personal data only where we have a lawful basis to do so, in accordance with UK GDPR.

Contractual necessity

We process personal data where it is required to:

Create and manage accounts

Provide access to our services

Deliver products or services you have requested

Communicate with you about your account or service

This processing continues for the duration of our contractual relationship.

Consent

We process data based on consent when you:

Submit forms

Browse our website where cookies are used

Opt in to marketing communications

You may withdraw consent at any time by contacting us at info@nbr.uk.com.

Legal obligation

We may process personal data to comply with legal or regulatory obligations, including responding to lawful requests from authorities.

Information you provide to us

This may include:

Name, job title, organisation

Email address and contact details

Account and usage information

Communications with our team

Complaint or support enquiries

Payments

We do not store or process payment card information.

Payments are handled by third-party payment providers such as QuickBooks or similar secure platforms. Their own privacy policies apply.

Communications and support

When you contact us, we retain correspondence to:

Respond to enquiries

Maintain service quality

Keep records of communications

Complaints

If you make a complaint, we retain relevant personal data to investigate and resolve the issue.

Business partners and affiliates

Where applicable, we may process limited data relating to business partners or affiliates solely to manage referrals or contractual arrangements.

Data sharing

We do not sell personal data.

We may share data with trusted service providers where necessary to deliver our services, under appropriate contractual safeguards.

International data transfers

Data is primarily processed in the UK and Ireland. Some service providers may process data outside the UK or EU, with appropriate safeguards in place.

Your rights

You have the right to:

Access your personal data

Correct inaccurate data

Request deletion where applicable

Object to processing

Lodge a complaint with the Information Commissioner’s Office

Contact: info@nbr.uk.com

ICO: https://ico.org.uk/concerns/

Data retention

Personal data is retained only as long as necessary to:

Provide services

Meet legal obligations

Support legal claims or defences

Children

Our services are not intended for children under 18.

Security

We use SSL encryption and appropriate technical measures to protect personal data.

Policy updates

This policy may be updated from time to time. The version published on our website applies.